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Shipping Policy

Last updated on 28-07-2024 19:21:32
1. Processing Time

  • Orders are typically processed within 3-5 business days from the date of purchase. Processing times may vary during peak seasons or due to high demand.

2. Shipping Costs

  • Shipping costs are calculated based on the dimensions and destination of your order. The total shipping cost will be displayed at checkout.

3. Delivery Time

  • Delivery times vary depending on your location and the shipping method selected. Standard delivery typically takes 5-10 business days from the date of shipping. Expedited shipping options are available at an additional cost.

4. Tracking Information

  • Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery.

5. Shipping Carriers

  • We partner with reputable shipping carriers to ensure your order is delivered safely and on time. Carrier options will be displayed at checkout based on your location.

6. Shipping Delays

  • While we strive to ensure timely delivery, Mapped Stationaries is not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.

Return Policy

Last updated on 28-07-2024 19:21:32

MAPPED STATIONARIES believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• MAPPED STAIONARIES does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the SYED NAFEESA QAYOOM, it’ll take 3-5 Days days for the refund to be processed to the end customer.

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